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Nemmès Service

Warranty

Nemmès jewelry is created by craftsmen working for the most famous luxury brands: they meet very high standards and are extremely resistant. This is a very important element for us, because your pieces of jewelry are unique creations, and we want them to be with you for a very long time.

 

This quality allows us to guarantee your jewelry for two years, both on their plating and on their possible breakage, within the framework of a normal use. Please contact us if you have any problems with your jewelry, we will be happy to help you!

Nemmès jewelry is created by craftsmen working for the most famous luxury brands: they meet very high standards and are extremely resistant. This is a very important element for us, because your pieces of jewelry are unique creations, and we want them to be with you for a very long time.

 

This quality allows us to guarantee your jewelry for two years, both on their plating and on their possible breakage, within the framework of a normal use. Please contact us if you have any problems with your jewelry, we will be happy to help you!

Delivery

All deliveries from Nemmès are free of charge, whether you create a piece of jewelry directly or offer it to a loved one.

 

Our deliveries are all prepared by Fanny, our jeweler, who inspects your jewelry from every angle. Thanks to the know-how she has acquired in various jewelry workshops, such as Chanel’s, she is able to ensure the quality of the plating and carry out tests for robustness and resistance to wear.

 

The whole team then joins her in preparing the parcels and ensuring that each piece of jewelry reaches the right recipient. This is a huge task when hundreds of different pieces of jewelry are sent each week!

 

Your jewelry is sent via Colissimo, and we send you a tracking code when it leaves our premises. The indicative delivery time is 48 hours.

All deliveries from Nemmès are free of charge, whether you create a piece of jewelry directly or offer it to a loved one.

 

Our deliveries are all prepared by Fanny, our jeweler, who inspects your jewelry from every angle. Thanks to the know-how she has acquired in various jewelry workshops, such as Chanel’s, she is able to ensure the quality of the plating and carry out tests for robustness and resistance to wear.

 

The whole team then joins her in preparing the parcels and ensuring that each piece of jewelry reaches the right recipient. This is a huge task when hundreds of different pieces of jewelry are sent each week!

 

Your jewelry is sent via Colissimo, and we send you a tracking code when it leaves our premises. The indicative delivery time is 48 hours.

Returns & exchanges

We have chosen to give you the right to change your mind following the reception of your jewelry, and we guarantee free returns or exchanges, including possible size problems.

 

Simply contact us if you have a problem with the jewelry, and we will send you a return slip to stick on a parcel, which you only have to drop in your letterbox.

 

In order to prolong your jewelry’s life, we can repair it and provide you with maintenance advice, which you will also find when you receive your creation.

We have chosen to give you the right to change your mind following the reception of your jewelry, and we guarantee free returns or exchanges, including possible size problems.

 

Simply contact us if you have a problem with the jewelry, and we will send you a return slip to stick on a parcel, which you only have to drop in your letterbox.

 

In order to prolong your jewelry’s life, we can repair it and provide you with maintenance advice, which you will also find when you receive your creation.

Find out more

Find out more

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